21c Museum Hotel

Visit Website

Phone: (919) 956-6700

Directions 4.3

Standing tall and proud in the center of downtown Durham, 21c Museum Hotel is a multi-venue contemporary art museum offering a full-service boutique hotel with luxurious guest rooms, more than 10,500 square feet of art-filled exhibition and event space, and it's home to Counting House restaurant.

Built in 1935, this 17-story skyscraper was designed by Shreve, Lamb & Harmon, the same NYC architecture firm responsible for designing the Empire State Building.

Over 10,500 square feet of art-filled exhibition and event space, many with cutting edge audiovisual technology and large light-filled windows. 21c is the perfect venue for board retreats, executive meetings, cocktail gatherings, reception dinners, charitable events, intimate weddings or any other special occasion.

Conference Room (Seats 14)

Area: 482 square feet
Maximum Occupancy: 14

Configuration	Occupancy	Area
Conference Room	14	482 sq ft

Gallery Five

Occupancy: 39 - 60
Area: 847 square feet
Maximum Occupancy: 60

Configuration	Occupancy	Area
Gallery Five	55	847 sq ft
Gallery Five	39	847 sq ft
Gallery Five	46	847 sq ft
Gallery Five	60	847 sq ft

Gallery Four

Occupancy: 24 - 50
Area: 602 square feet
Maximum Occupancy: 50

Configuration	Occupancy	Area
Gallery Four	32	602 sq ft
Gallery Four	24	602 sq ft
Gallery Four	32	602 sq ft
Gallery Four	50	602 sq ft

Gallery One

Occupancy: 16 - 40
Area: 588 square feet
Maximum Occupancy: 40

Configuration	Occupancy	Area
Gallery One	18	588 sq ft
Gallery One	18	588 sq ft
Gallery One	16	588 sq ft
Gallery One	40	588 sq ft

Gallery Seven

Occupancy: 6 - 6
Area: 172 square feet
Maximum Occupancy: 6

Configuration	Occupancy	Area
Gallery Seven	6	172 sq ft

Gallery Six

Occupancy: 20 - 30
Area: 462 square feet
Maximum Occupancy: 30

Configuration	Occupancy	Area
Gallery Six	26	462 sq ft
Gallery Six	20	462 sq ft
Gallery Six	24	462 sq ft
Gallery Six	30	462 sq ft

Gallery Three

Occupancy: 34 - 100
Area: 1,677 square feet
Maximum Occupancy: 100

Configuration	Occupancy	Area
Gallery Three	64	1,677 sq ft
Gallery Three	34	1,677 sq ft
Gallery Three	48	1,677 sq ft
Gallery Three	100	1,677 sq ft

Main Gallery (All)

Occupancy: 90 - 250
Area: 3,066 square feet
Maximum Occupancy: 250

Configuration	Occupancy	Area
Main Gallery (All)	180	3,066 sq ft
Main Gallery (All)	90	3,066 sq ft
Main Gallery (All)	176	3,066 sq ft
Main Gallery (All)	250	3,066 sq ft

Private Dining Room

Area: 588 square feet

Configuration	Occupancy	Area
Private Dining Room	32	588 sq ft
Private Dining Room	50	588 sq ft
Private Dining Room	40	588 sq ft
Private Dining Room	24	588 sq ft

The Vault (All)

Occupancy: 16 - 50
Area: 848 square feet
Maximum Occupancy: 50

Configuration	Occupancy	Area
The Vault	20	848 sq ft
The Vault	50	848 sq ft
The Vault	16	0 sq ft

Google Rating

4.3

Kelsey Mallah 3 weeks ago

We had a luxury king room, it was nice but the shower need to be recaulked and it was a bit dark. Also, we were told we were getting a tub after waiting a while to check in. Additionally, we had a credit to use at the restaurant and our plan was to order breakfast however after trying for over 45 minutes to get someone on the phone and going down we were never able to place an order. I'm not sure we will be back but it was a cool place to walk around and a very convenient location
monica a month ago

We were looking for a spa and ended up booking at the 21C. So centrally located, booking was easy and 5 stars on communication.

The hotel has a super cool gallery and the space is modern but comfortable.

The spa services were EXCELLENT. Tara and Antoninette had such good energy and we both left so refreshed. Definitely will be back for massages!!

Thank you!!!
Lauren Wrisley in the last week

My husband and I were in town for two nights for a wedding. I rarely leave reviews but this hotel was disappointing from start to finish. We flew in from the west coast and arrived to check in at 5:30pm only to be told our room wasn’t ready yet. The man that checked us in said they’d deliver a voucher to our room to make up for the delay, which was nice but he never actually delivered it. We had to inquire the next day and did eventually get a $50 voucher to the restaurant.

When we finally got into our room, it was very drab and nothing like the pictures online. We paid for a luxury king room but there was nothing luxurious about it. The lighting was terrible - one weird chandelier and two offensively bright table lamps and that’s it. There were stains on the rug and in the bathroom both the sink and the shower drained so slowly you ended up with a pool of water. One of the bathroom lights didn’t work and when you turned it on there was this weird purple backlight behind the mirror that just kind of flickered on and off (video below). It’s also difficult to get fresh water as they keep the only two water stations in the lobby and in the gym. When we went down to the gym, it felt like the heat was set to 80 degrees and there was no airflow - awful for a workout. Check out was at 11 and at 10:30 someone was knocking on our door despite a privacy sign hanging.

Nothing was totally the end of the world, just kind of weird and kind of cheap if you were expecting a 4 star hotel. If you are thinking of staying here you’d probably have better luck across the street at the Marriott.
Spencer Kirk a month ago

The 21c hotel in Durham, NC is fine as it meets the eye in the lobby and on the outside. However, once you take a deeper look inside the space is where a journey to sub-par, motel 8 style living begins. As we walked into our room there was an odorous stench of moldy pickles. As we began to look around and check out the amenities almost nothing worked.... steam room broken, sauna not operational. The real kicker was the service... I went to the lobby to get complimentary tea and coffee however there was no hot water and the front desk said they were unable to accommodate my request of hot water... (???). Lastly, after a being out till around midnight at a wedding, the front doors of the hotel were locked and of course the external key card reader was not functional. The staff at the door would not let us in even though we had a room key that was clearly visible! We had to beg with the attendant and give him our room number to be let into a hotel lobby.... never have a seen or experienced such a thing. 21c tries to be a boutique hotel but simply does not have the operational scale or personnel to support such an endeavor. Do yourself a favor and stay at the Marriot across the street.
Sandra Jones 2 months ago

My husband and I spent the night of Sept 7th at the hotel in downtown Durham. It’s a great location, walkable to many attractions and food. I marked the rooms down just because the fellow at the front desk was so over the top offensive that our evening was spent talking about what was wrong with him. Very rude behavior. For example, when my husband asked about parking he said ‘do you have a question?’ My husband said ‘is there valet or just off street parking? The fellow said, well… you didn’t ask a question. He was not helpful at all, the vibe was hostile. He threw my credit card on the counter at me, rather than handing it to me. My husband thanked him as we were leaving and he just didn’t respond. We have no idea if we set him off or if he’s always this way…. On the other hand, the room was fine, clean (besides the birthday balloon floating near the ceiling) the shower was great, hot with good pressure, beds were great, AC wonderful. Valet’s were charming and helpful.