Residence Inn by Marriott Durham McPherson/Duke University Medical Center Area

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Phone: (919) 680-4440

Directions 4.4

Host your private meeting, small forum, weddings, and special occasion. The property offers a prime location near Duke University, North Carolina Central University and Durham Performing Arts Center, and the hotel makes it easy for meeting attendees to discover some of the area's top attractions.

McPherson Room

Occupancy: 32 - 123
Area: 9,840 square feet
Maximum Occupancy: 123

Configuration	Occupancy	Area
McPherson Room	98	984 sq ft
McPherson Room	49	984 sq ft
McPherson Room	39	984 sq ft
McPherson Room	32	984 sq ft
McPherson Room	123	984 sq ft
McPherson Room	65	984 sq ft

Ferguson Room

Occupancy: 20 - 40
Area: 604 square feet
Maximum Occupancy: 40
Height: 9 feet

Configuration	Occupancy	Area
Ferguson Room	40	604 sq ft
Ferguson Room	20	604 sq ft
Ferguson Room	25	604 sq ft
Ferguson Room	25	604 sq ft

Kerns Room

Occupancy: 15 - 30
Area: 300 square feet
Maximum Occupancy: 30
Height: 9 feet

Configuration	Occupancy	Area
Kerns Room	30	300 sq ft
Kerns Room	16	300 sq ft
Kerns Room	15	300 sq ft
Kerns Room	15	300 sq ft

McPherson Hospitality History Room

Area: 550 square feet
Height: 9 feet

Media Room

Area: 400 square feet
Height: 9 feet

Patterson Room

Occupancy: 12 - 30
Area: 350 square feet
Maximum Occupancy: 30
Height: 9 feet

Configuration	Occupancy	Area
Patterson Room	30	350 sq ft
Patterson Room	20	350 sq ft
Patterson Room	12	350 sq ft
Patterson Room	20	350 sq ft

Google Rating

4.4

Subin George 5 months ago

Overall, I had a great stay at Residence Inn Durham. The location was excellent, making it convenient to visit Duke University and nearby attractions. The rooms were clean, comfortable, and well-maintained, and the complimentary breakfast offered a good variety of options each morning.

One issue I experienced was that my room was not ready at the scheduled check-in time, and I ended up waiting about an hour while it was being cleaned. I understood the situation and was happy to be flexible and accommodate the delay.

However, I was disappointed when I later requested a one-hour late checkout and was told it could not be accommodated. Given that I had been flexible during check-in, I had hoped for a little more flexibility from the hotel in return.

Despite this, the staff was generally courteous, and the overall experience was positive. I would stay here again because of the great location, clean rooms, and good breakfast, but I hope the hotel can improve consistency in accommodating guest requests.
Caj a month ago

Stayed over at Durham for a night and was very happy with the rooms and staff. Alani at the front desk was especially helpful and nice and gave me and my friend very good advice on what to do during our stay. I’m unfortunately a rather light sleeper so I had to switch beds with my friend as the AC was being too noisy for me, but otherwise we really enjoyed our time there. Thank you very much!
Zach Pollock 2 months ago

Hotel itself was really nice. My AC was rattling so I called and messaged in the app about it and was told there’s no maintenance staff at night but was assured maintenance would look at it in the morning….they never came. Location was just okay, it’s right by train tracks / train station and wow the trains are blaring their horns all night. The young lady working check in at night and the gentleman handling the breakfast buffet were great! If it wasn’t for maintenance and day shift front desk ignoring my maintenance request service would be 5 stars! And the hotel shower was terrible! It’s a glass half wall so you can’t actually close the shower off so you essentially get water literally everywhere on the bathroom floor
Kristen Bruno 3 weeks ago

BED BUGS!!!!! NEVER STAY AT A MARRIOTT

I stayed here for two weeks (different rooms), the first week was great. Two nights into my second week, I found a bug crawling on my bed. Before freaking out, I killed it and put it in a ziplock bag. I ripped apart the bed and found a second one crawling on a pillow. It was 10pm on a Monday night and I was here for work. Switching hotels was not an option at this point so I asked the hotel night shift employee to switch rooms. I stayed up til 12:30 doing laundry. Tuesday morning when the manager came in, I handed her the bag with the bug in it. I checked out and switched hotels, I had to do two loads of laundry before entering a new hotel. The manager called me 3 days after the incident that an exterminator came to the room. she told me they found nothing and no bed bugs. I don’t believe it for a second. They took 3 days to even get an exterminator out there for something as serious as bed bugs, and now they are going to allow others to stay in that room. Absolutely disgusting, I was in a mental breakdown for 24 hours while still having to go to work and deal with the additional stress of this. Please see proof because I’m not crazy, and the hotel was dismissive and told me I was wrong.
Leslie Chahin 2 months ago

I typically enjoy staying at Marriott hotels and have come to expect a certain level of cleanliness and quality, which made this stay especially disappointing.

We had several family members staying in different rooms, and unfortunately, cleanliness was an issue throughout. The floors and window sills were visibly dirty, there were trash cans that appeared to be stuck to the floor from grime, and the outside of the refrigerator in our room was extremely dirty.

My sister’s experience was even worse. She had to change rooms because of a strong urine smell, only to find that the replacement room was in even worse condition.

I understand that the hotel is pet-friendly, and I have no issue with hotels allowing dogs. However, there were a significant number of dogs throughout the property, and being pet-friendly should not mean guests have to tolerate rooms or common areas that smell like animal urine. Proper cleaning and sanitation should be a priority.

This was not the experience I expect from a Marriott property, particularly when multiple members of our family encountered cleanliness issues. The hotel needs to seriously address its housekeeping standards and how rooms used by guests with pets are cleaned and maintained before being assigned to the next guest.